Design
Free professional advice:
In accordance with the actual situation of the customer and the cost of the budget, put forward professional advice to help customers make the most suitable programs and products; and make office furniture layout plan and furniture program, according to the demand can provide approximate engineering proposal.
Set up between templates:
In the project bidding, to provide customers with model services. We will be in accordance with the "production process inspection standards" and "product testing standards" production of products, in the mass production before the production of samples confirmed by the demand side, to be confirmed and then mass production.
Delivery plan:
(1) We will provide the new product with the technical requirements, and ensure the integrity and reliability of the goods and all the supporting materials provided by the Company at the agreed delivery time.
(2) We are responsible for the carriage of the goods and deliver the goods to the place of delivery required by the demand side.
(3) We also provide a number of special tools for wearing parts and spare parts and equipment for disassembly, repair and maintenance of the equipment according to the needs of the furniture.
Environmental Protection
1. "to provide customers with first-class products and services" is my company's first purpose.
2. the warranty period and warranty period:
(1) product warranty period of 5 - 10 years, the date from the product installation, commissioning, acceptance of the date of calculation.
(2) during the warranty period, due to manufacturing, design or materials and other factors, and the buyer's normal use of the product damage caused by part of our company to be free repair or replacement.
(3) after the warranty period and quality assurance period, our company will provide the products for life-long maintenance.
(4) Uchida is very respect for the user's investment, professional after-sales service personnel, will be regular inquiries and maintenance, damage to the timely arrangements for maintenance.
3.maintenance of technical personnel:
My company has a professional maintenance team, the main more than 10 major maintenance technicians have more than technical titles in the company; after nearly 10 years of professional training company, summed up and accumulated a wealth of practical operating skills, to timely and independent solution Maintenance process encountered problems, so that customer satisfaction.
4. emergency maintenance schedule:
Encounter the need to repair the problem, our company will be within 24 hours to send professional and technical personnel to the user's company for maintenance services.
The company's complete after-sales service system and service commitment:
I installed the company for the user to install the process, if the user is not satisfied with the place, the user can be in my company "installation report" on the signing of comments and suggestions. I will be based on the actual situation, timely verification, accountability and take appropriate measures to improve. Users in the use of the process, there are dissatisfied places, by telephone or fax, etc. complaints, our complaint will not be more than 24 hours to give a reply to the timely arrangements for processing.
Complaints: 0755-83562006-803 Contact: Mr. Yan
I will follow the trend of the development of furniture, and constantly improve the quality of our products, and constantly improve our after-sales service system, and ultimately to make customer satisfaction.
Warranty
Set up between templates:
In the project bidding, to provide customers with model services. We will be in accordance with the "production process inspection standards" and "product testing standards" production of products, in the mass production before the production of samples confirmed by the demand side, to be confirmed and then mass production.
Delivery plan:
(1) We will provide the new product with the technical requirements, and ensure the integrity and reliability of the goods and all the supporting materials provided by the Company at the agreed delivery time.
(2) We are responsible for the carriage of the goods and deliver the goods to the place of delivery required by the demand side.
(3) We also provide a number of special tools for wearing parts and spare parts and equipment for disassembly, repair and maintenance of the equipment according to the needs of the furniture.
After-sales Service
Set up between templates:
In the project bidding, to provide customers with model services. We will be in accordance with the "production process inspection standards" and "product testing standards" production of products, in the mass production before the production of samples confirmed by the demand side, to be confirmed and then mass production.
Delivery plan:
(1) We will provide the new product with the technical requirements, and ensure the integrity and reliability of the goods and all the supporting materials provided by the Company at the agreed delivery time.
(2) We are responsible for the carriage of the goods and deliver the goods to the place of delivery required by the demand side.
(3) We also provide a number of special tools for wearing parts and spare parts and equipment for disassembly, repair and maintenance of the equipment according to the needs of the furniture.